Terms and Conditions
Last updated: August 13, 2025
Please read these Terms and Conditions carefully before accessing or purchasing our Services.
Interpretation and Definitions
Interpretation
Capitalized words have the meanings provided below and apply equally to singular and plural usage.
Definitions
- Company: United Leadership, LLC, PO Box 36161, Birmingham, AL 35236.
- Service: Any product, subscription, membership, software, training, coaching, program, or service offered by the Company.
- Subscription: An agreement for recurring access or services billed at regular intervals.
- Billing Period: The prepaid period covered by each subscription payment.
- Trial: An introductory period offered prior to regular paid billing.
- Customer: The individual or entity purchasing or using the Service.
- Website: https://UnitedLeadershipGroup.com.
Acknowledgment and Acceptance
By purchasing, subscribing to, or using our Services, You agree to these Terms and Conditions and any applicable service-specific agreement. You must be at least eighteen (18) years old.
Our Privacy Policy also governs the collection and use of Your personal information.
Free Trial Terms
30-Day Free Trial
Where a free trial is offered, the Trial Period shall last thirty (30) consecutive calendar days beginning at the exact date and time of enrollment.
At the conclusion of the thirty-day Trial Period, the payment method provided during registration will automatically be charged the disclosed subscription price unless a valid cancellation request was received before the scheduled charge.
The charge will be scheduled exactly thirty (30) calendar days after the recorded enrollment timestamp. Your enrollment confirmation will identify the applicable subscription price and billing terms.
By enrolling in a trial requiring payment information, You authorize the Company to process the disclosed subscription charge when the Trial Period ends and subsequent recurring charges until cancellation.
Cancellation During the Trial
You may cancel the Trial at any time before the scheduled first charge. Cancellation requests will be evaluated according to their documented receipt timestamp.
If a valid cancellation request is received before the scheduled charge but the Company subsequently processes that charge, the Company will issue a full refund of the affected charge.
If a cancellation request is received after the first charge has been processed, the cancellation will prevent the next recurring charge. The completed charge remains subject to the Refund Policy.
Trial Eligibility
Trials are generally limited to eligible new customers. The Company reserves the right to reject duplicate or abusive trial registrations, subject to applicable law.
Subscription Terms and Automatic Renewal
Recurring Subscription Authorization
By purchasing a recurring Subscription, You expressly authorize United Leadership, LLC and its payment processor to charge Your designated payment method automatically at the price and frequency disclosed at checkout.
Subscriptions automatically renew until canceled. Billing continues regardless of the frequency with which You access or use the Service.
Monthly Subscription Billing
Monthly Subscriptions renew on the same calendar date and at the same scheduled time as the original paid subscription purchase or initial recurring billing event, each month.
Where the corresponding calendar date does not exist in a particular month, the renewal will occur on the last calendar day of that month at the scheduled billing time.
Payment processor delays, payment network interruptions, and applicable banking procedures may affect the exact posting time of a transaction.
Other Subscription Types
Weekly, quarterly, annual, and other recurring Subscription plans renew according to the billing interval disclosed at checkout.
The cancellation and refund provisions in these Terms apply to every recurring Subscription type unless an applicable signed agreement or mandatory law provides otherwise.
Subscription Pricing
The Subscription price and billing frequency will be disclosed before enrollment. Applicable taxes or separately authorized charges may be added where legally required.
Any changes to recurring Subscription pricing will be communicated in advance as required by applicable law.
Cancellation Policy
How to Cancel
Customers may submit a cancellation request through the following channels:
- Email: [email protected]
- Call or text: 205-952-6224
- Any available account cancellation feature or subscription management portal.
A cancellation request must reasonably identify the Customer and Subscription to be canceled. Requests received through the authorized channels will be documented using their recorded receipt timestamps.
Cancellation Before a Scheduled Charge
If a valid cancellation request is received before the applicable renewal charge is processed, that Subscription will be canceled for the upcoming renewal.
If the Company processes a charge after receiving the valid cancellation request, the affected charge will be refunded in full.
The Customer will not be penalized because the Company requires additional time to administratively process an otherwise timely cancellation.
Cancellation After a Scheduled Charge
If a cancellation request is received after the applicable renewal payment has already been processed, the request will stop the next scheduled recurring charge.
The charge already processed will be treated as payment for the current Billing Period and will not ordinarily be refunded merely because the Customer subsequently elects to cancel.
This provision applies to all Subscription billing frequencies, subject to any applicable refund rights required by law.
Responsibility for Timely Cancellation
Customers are responsible for managing their Subscriptions and submitting cancellation requests before the scheduled renewal charge.
Failure to remember a renewal date, failure to use a purchased Service, or deciding to cancel only after observing a completed recurring charge does not independently establish eligibility for a refund.
As with other automatically renewing subscription services, a completed payment represents the applicable Billing Period unless an exception stated in these Terms or applicable law requires otherwise.
Cancellation Response Time
United Leadership, LLC will respond to all cancellation and refund requests within twenty-four (24) hours of receipt.
Response time does not determine the effective cancellation timestamp. The documented time at which a valid request is received governs whether it preceded the relevant renewal charge.
Refund Policy
General Refund Terms
Subscription charges, including trial conversion charges and recurring renewals, are generally non-refundable after successful processing, except as expressly provided in these Terms, required by law, or otherwise approved by the Company.
Refunds for Charges After Cancellation
If a valid cancellation request was received before a charge was processed and the Company charged the Customer afterward, the Company will provide a full refund of that charge.
The Company's timestamped records, including emails, received text messages, account cancellation records, and other verifiable communications, will be used to evaluate the timing of the request.
Refunds Following Late Cancellation
A cancellation submitted after a charge has processed will generally apply to the next renewal. A refund will not be issued solely because the Customer forgot to cancel, did not use the Service, or was reminded of the Subscription by the completed charge.
This provision does not affect rights relating to unauthorized transactions, billing errors, or other refunds required by law.
Refund Processing Time
Approved refunds will be initiated to the original payment method. Refunds generally take five (5) to seven (7) business days to process and appear on the Customer's account, depending on the payment processor and receiving financial institution.
Actual bank posting times may vary and are outside the Company's direct control.
Refund Request Response Time
All refund inquiries will receive a response within twenty-four (24) hours after receipt. A response may include confirmation of the request, a decision, or a request for additional information reasonably necessary to review the matter.
Invoices and Payment Terms
Invoice Due Dates
All invoices issued by the Company must be paid in full within five (5) calendar days of issuance unless a separate written agreement specifies a different payment deadline.
Initial Invoice and Service Activation
For Services purchased through an initial invoice, the Company is not obligated to activate, deliver, provide access to, or begin performing the purchased Services until the first invoice has been paid in full and payment has been confirmed.
Unpaid Invoices
If an invoice is not paid by its due date, the Company may withhold, suspend, or discontinue Services until the outstanding payment is received.
Any reinstatement of Services remains subject to the applicable Subscription status, payment requirements, and service availability.
Failed Payments and Past-Due Accounts
Automatic Payment Retries
If a recurring payment fails or is declined, the Customer authorizes the Company and its payment processor to make additional reasonable attempts to collect the outstanding authorized Subscription payment during a period of up to thirty (30) calendar days following the original failed payment.
Retry attempts will stop upon successful collection, valid cancellation of the unpaid recurring obligation where applicable, or expiration of the retry period.
Suspension After 10 Business Days
If an amount remains unpaid for more than ten (10) business days after its due date, the Company will pause or suspend the affected Services until payment is received.
While Services are suspended, access to software, training platforms, memberships, coaching, automations, and other included features may be restricted or disabled.
Termination After 30 Days
If the payment remains outstanding for more than thirty (30) calendar days after its due date, the Company may terminate the affected Services.
For recurring Subscriptions, if the balance remains unpaid after the thirty-day collection period, the Subscription will be canceled and future automatic Subscription renewals will stop.
Restarting Services
A Customer whose Services have been terminated for nonpayment may request reactivation or purchase a new Subscription.
Reactivation may require payment of valid outstanding balances and any applicable disclosed setup or restoration charges. Previously stored information or configuration may not be recoverable after termination.
SMS Communications
The Company may send SMS communications to Customers who have provided the consent required by applicable law. Messages may include appointment reminders, customer support, account updates, service notices, and marketing communications where separately authorized.
Consent to receive marketing messages is not a condition of purchase.
Opt In and Opt Out
Customers may subscribe to eligible SMS communications through an applicable consent form or by following the enrollment instructions provided by the Company.
To opt out of SMS messages, reply STOP to a message or text STOP to 205-952-6224. For assistance, reply HELP or email [email protected].
Opting out of marketing SMS communications does not automatically cancel a paid Subscription. Subscription cancellation requests may be submitted using the methods provided in the Cancellation Policy.
Messaging Rates and Privacy
Message and data rates may apply. Message frequency varies. Carriers are not responsible for delayed or undelivered messages.
SMS opt-in information and consent records will not be shared with third parties or affiliates for their independent marketing purposes. Information may be shared with service providers as necessary to operate the messaging service.
Links to Other Websites
Our Services may include links to websites and services operated by third parties. The Company is not responsible for their content, security, privacy practices, or independent business operations.
Termination
The Company may suspend or terminate access where a Customer materially breaches these Terms, fails to pay applicable charges, misuses Services, or engages in unlawful activity, subject to applicable law and any controlling written agreement.
Termination does not eliminate obligations that accrued before the effective termination date, including valid unpaid amounts.
Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of or inability to use the Services.
Nothing in these Terms excludes liability or remedies that cannot lawfully be excluded or limited.
Disclaimer of Warranties
Except where expressly stated otherwise in writing, Services are provided on an "AS IS" and "AS AVAILABLE" basis to the maximum extent permitted by law.
The Company does not guarantee uninterrupted operation, particular sales results, revenue outcomes, or the availability of third-party platforms.
Governing Law
These Terms are governed by the laws of the State of Alabama, United States, without regard to conflict-of-law principles, except where mandatory provisions of another applicable jurisdiction control.
Dispute Resolution
Customers are encouraged to contact the Company to attempt informal resolution of billing or service disputes. Nothing in these Terms restricts legally protected rights to dispute transactions with a card issuer or financial institution.
Severability and Waiver
If a provision is found invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law. Failure to enforce a provision does not constitute a permanent waiver of the Company's rights.
Changes to These Terms
The Company may update these Terms from time to time. Material changes will be communicated as required by law. Changes to recurring billing terms will be subject to applicable notice and consent requirements.
Contact Us
United Leadership, LLC
PO Box 36161, Birmingham, AL 35236
Email: [email protected]
Phone/Text: 205-952-6224
Website: UnitedLeadershipGroup.com
These Terms are intended to establish the Company's business policies and contractual conditions. They should be reviewed by qualified legal counsel for compliance with applicable subscription, consumer protection, automatic-renewal, and electronic communications laws before publication.
